Rec Innovations Inc. is committed to protecting the privacy and security of your personal information. This Privacy Policy explains our practices in clear, transparent language so that you can make informed decisions about your data.
Rec Innovations Inc. — 1315 Myron Dr, Mississauga, ON L5E 2N5, Canada. Website: www.recinnovate.lol. Email: info@recinnovate.lol. Phone: +1 (848) 393-2424.
Welcome to the Privacy Policy of Rec Innovations Inc., a Canadian corporation organized under the laws of the Province of Ontario, with its registered head office located at 1315 Myron Dr, Mississauga, ON L5E 2N5, Canada. Throughout this document, the terms we, us, our, and the Company refer to Rec Innovations Inc., and the terms you and your refer to any individual, entity, or organization that accesses our website at www.recinnovate.lol, uses our computer systems design and related professional services, communicates with us via electronic mail, telephone, or any other channel, or otherwise interacts with Rec Innovations Inc. in any capacity where personal information may be collected, processed, or stored.
This Privacy Policy describes, in comprehensive detail, the categories of personal information we may gather from you or about you, the methods and technologies we employ to collect such information, the purposes for which we process and use it, the limited circumstances under which we may disclose or share it with third parties, the legal bases upon which we rely to justify our processing activities under applicable Canadian federal and provincial privacy legislation — including, but not limited to, the Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial statutes — as well as international frameworks such as the European Union General Data Protection Regulation (GDPR) where applicable, the technical and organizational measures we implement to safeguard your information against unauthorized access, alteration, disclosure, or destruction, the duration for which we retain different categories of personal data, and the suite of rights and choices available to you with respect to the personal information we hold about you, including how you may exercise those rights effectively.
By accessing our website at www.recinnovate.lol, by submitting an inquiry through our online contact form, by engaging us to provide computer systems design, software engineering, systems integration, cloud architecture, cybersecurity, data analytics, IT consulting, or any other professional or technical service that Rec Innovations Inc. offers, or by otherwise providing your personal information to us through any means whatsoever, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions set forth in this Privacy Policy. If you do not agree with any provision of this Privacy Policy, you must immediately discontinue your use of our website and refrain from providing us with any personal information. This Privacy Policy is an integral component of our Terms of Service, which is available at recinnovate.lol/terms-of-service.html, and both documents should be read together to understand the full scope of the contractual relationship between you and Rec Innovations Inc. This website and the services described herein were designed and developed by REC Innovate.
In the course of operating our business and providing our professional and technical services, Rec Innovations Inc. may collect several distinct categories of information from and about you. We have organized these categories to provide maximum clarity regarding the nature and scope of our data collection practices. The specific types of information we collect depend on the nature of your interaction with us, the services you request, and the communication channels you use.
Personal identification information refers to any data element that can be used, either alone or in combination with other data, to identify, contact, or locate a specific individual. The categories of personal identification information we may collect include, but are not limited to: your full legal name and any professional or business aliases you provide; your electronic mail address, which serves as our primary means of digital correspondence; your telephone number, including country code and extension where applicable; the name of your company, organization, or legal entity and your professional title or role within that entity; your physical or mailing address, including street name and number, city, province or state, postal or ZIP code, and country; your billing and invoicing information, including company registration numbers and tax identification numbers where required for contractual purposes; and any other identifiers or contact details that you voluntarily furnish to us through our website forms, email communications, telephone conversations, in-person meetings, or any other channel of communication.
When you engage Rec Innovations Inc. for professional services, we may collect information pertaining to your business operations, technical infrastructure, and strategic objectives. This may encompass: descriptions of your existing technology stack, software applications, hardware configurations, and network architecture; specifications of systems integration requirements and API documentation; project requirements, scoping documents, and statements of work; technical specifications, architectural diagrams, and system design artifacts; business process descriptions, workflow documentation, and operational data necessary for us to understand your requirements; and information about your current technology vendors, service providers, and software licenses. We collect this category of information exclusively for the purpose of delivering our professional and technical services effectively and tailoring our recommendations to your specific business context.
When you visit our website at www.recinnovate.lol, our servers automatically record certain technical information transmitted by your browser or device. This category of data includes: your Internet Protocol (IP) address and the associated geographic region and Internet Service Provider; the type, version, and configuration of the web browser you are using; the operating system and device type from which you access our website; the date and time of your visit, measured in Coordinated Universal Time (UTC); the specific pages you view within our website, the order in which you navigate between them, and the duration of your visit to each page; the Uniform Resource Locator (URL) of the website that referred you to our site, commonly known as the referrer header; clickstream data capturing your interactions with page elements, links, and forms; and technical diagnostic data such as HTTP status codes, page load performance metrics, and client-side error logs. This technical and usage data is collected through automated means, including server logs, browser cookies, and similar technologies, as further detailed in Section 11 of this Privacy Policy.
We collect and retain the content of communications you send to us, including: the full text of messages submitted through our online contact form at www.recinnovate.lol, along with the subject line, selected area of interest, and any attachments you include; the content of electronic mail messages you send to info@recinnovate.lol or to any individual email address associated with our domain, including any file attachments, embedded links, and metadata embedded within the email headers; records of telephone conversations, including the date, time, duration, and subject matter, where you have provided consent for such recording; notes and summaries created by our team members following meetings, calls, or project discussions; and any other written, verbal, or electronic correspondence exchanged between you and representatives of Rec Innovations Inc. in the context of a business relationship or prospective engagement.
Rec Innovations Inc. employs a variety of methods to collect the categories of information described in Section 2. We believe in transparency regarding our collection methods and have detailed each approach below so that you can understand precisely when and how your information enters our systems. We collect information through three primary channels: direct collection from you, automated collection through technological means, and collection from third-party sources where applicable.
The majority of personal information we hold is collected directly from you through voluntary, intentional actions. This occurs when you: complete and submit the contact form on our website, providing your name, email address, company name, area of interest, and project description; send an electronic mail message to info@recinnovate.lol or to any team member at Rec Innovations Inc.; initiate a telephone call to our office at +1 (848) 393-2424 and provide information during that call; participate in a consultation meeting, discovery session, or project kickoff discussion, whether conducted in person at our Mississauga office, via video conferencing, or by telephone; provide your business card or contact details at a conference, trade show, networking event, or other professional gathering; respond to a proposal, statement of work, or service agreement that we have sent to you; complete a survey, questionnaire, or assessment form that we have provided in connection with our services; or voluntarily share information through any other form of direct interaction with our team. In each of these scenarios, you control the nature and extent of the information you provide, and you are never under any legal obligation to furnish personal information to Rec Innovations Inc. unless you wish to enter into a contractual relationship with us.
When you visit our website at www.recinnovate.lol, certain categories of technical and usage data are collected automatically through the operation of standard Internet protocols and through technologies deployed on our web server and within your browser. Our server software automatically generates log files that record each HTTP request made to our domain, capturing the requesting IP address, the timestamp of the request, the HTTP method and URL path, the HTTP status code returned, the size of the response body in bytes, and the User-Agent string transmitted by your browser. Additionally, we use browser cookies, which are small text files placed on your device by our web server, to store session identifiers, user preference flags, and analytics tracking tokens. The specific types of cookies we deploy, their purposes, and your ability to control them are described comprehensively in Section 11 — Cookies and Tracking Technologies. We also use local storage and session storage mechanisms built into modern web browsers to temporarily cache non-personal interface state data, such as scroll position and form progress, solely for the purpose of improving your browsing experience.
In limited circumstances, Rec Innovations Inc. may receive information about you from third-party sources. These circumstances include: publicly available business directories, corporate registries, and professional networking platforms where you have chosen to make your professional information publicly accessible; referral partners, industry colleagues, or existing clients who introduce you to our services with your knowledge and consent; service providers that we engage to support our business operations, such as customer relationship management (CRM) platform providers and marketing automation services, where such providers transfer data to us in accordance with their own privacy policies and applicable data protection laws; and publicly accessible government databases and regulatory filings where your business information appears as a matter of public record. Whenever we receive personal information from a third-party source, we take reasonable steps to verify that the source obtained your information lawfully and that the transfer to Rec Innovations Inc. is consistent with applicable privacy obligations. We do not purchase personal data from data brokers or engage in any form of surreptitious data collection.
Rec Innovations Inc. processes personal information in strict accordance with the legal frameworks applicable to our operations. As a Canadian company headquartered in Ontario, our primary obligations arise under the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's applicable privacy legislation. Where we process personal information of individuals located in the European Economic Area (EEA), the United Kingdom, or other jurisdictions with data protection regimes that impose specific lawful basis requirements, we rely on the following legal grounds, each of which is explained in detail below.
The primary legal basis upon which we collect, use, and disclose your personal information is your informed, freely given consent. Under PIPEDA, we are required to obtain your consent for the collection, use, and disclosure of your personal information, except in limited circumstances explicitly authorized by law. By providing your personal information to us through our website forms, by sending us email correspondence, by engaging our services, or by otherwise affirmatively interacting with us in a manner that involves the provision of personal data, you are providing your consent for Rec Innovations Inc. to process that information for the purposes described in this Privacy Policy. You may withdraw your consent at any time, subject to legal and contractual restrictions, by contacting us using the information provided in Section 15 — Contact Information. Please note that withdrawal of consent may affect our ability to provide certain services to you, and we will inform you of any such implications at the time you communicate your withdrawal.
In many cases, the processing of your personal information is necessary for the performance of a contract to which you are a party, or for us to take steps at your request prior to entering into a contract. For example, when you request a proposal or statement of work from Rec Innovations Inc., we must process your name, contact details, and project requirements to prepare and deliver that proposal. When you enter into a service agreement with us, we must process your billing information to invoice you for services rendered, and we must process your contact information to communicate with you about project progress, deliverables, and outstanding matters. The processing of personal information that is necessary for the performance of a contract does not require separate consent under many data protection frameworks, though we always strive to provide transparency about such processing regardless of the legal basis upon which we rely.
We may process your personal information where we have a legitimate business interest in doing so, provided that such interest is not overridden by your own privacy rights and interests. Our legitimate business interests include: the operation, maintenance, and improvement of our website at www.recinnovate.lol, including the analysis of usage patterns to enhance user experience and site performance; the protection of our network, systems, and data against unauthorized access, cyberattacks, fraud, and other security threats; the maintenance of accurate business records for accounting, auditing, tax compliance, and legal defense purposes; the direct marketing of our computer systems design and professional services to business contacts who have expressed interest in our offerings or with whom we have an existing business relationship, subject always to your right to opt out of such marketing communications; and the management of our general business operations, including internal reporting, strategic planning, and business development activities.
In certain circumstances, Rec Innovations Inc. may be required by applicable law, regulation, or legal process to collect, use, retain, or disclose your personal information. Examples include: compliance with tax reporting and record-keeping obligations imposed by the Canada Revenue Agency (CRA) and provincial tax authorities; compliance with court orders, subpoenas, warrants, or other legally binding requests issued by Canadian or foreign courts, tribunals, or law enforcement agencies with competent jurisdiction; compliance with anti-money laundering, anti-terrorism financing, and economic sanctions legislation; and compliance with obligations arising under industry-specific regulatory frameworks that apply to our business operations. Where we process personal information pursuant to a legal obligation, we will process only the minimum amount of information necessary to satisfy that obligation and will, where permitted by law, inform you of any compelled disclosure of your information.
Rec Innovations Inc. uses the personal information we collect for a defined and limited set of purposes, all of which are directly connected to the operation of our business and the delivery of our professional and technical services. We do not use your personal information for any purpose that is incompatible with the purposes for which it was originally collected, unless we first obtain your explicit consent to such new purpose. The specific purposes for which we use your information are enumerated below.
First, we use your contact information and professional details to respond to inquiries you submit through our website contact form, via email to info@recinnovate.lol, or via telephone to +1 (848) 393-2424. When you reach out to us, we use the information you provide to understand your requirements, assess whether our services align with your needs, and prepare a thoughtful, tailored response.
Second, we use your information to prepare, negotiate, execute, and fulfill contracts and service agreements. This includes generating proposals and statements of work, conducting technical discovery and requirements analysis, allocating engineering and consulting resources to your project, managing project timelines and deliverables, communicating project status updates and milestones, and processing invoices and payments for services rendered.
Third, we use your contact information to communicate with you about important administrative matters, including: confirmations of receipt for inquiries submitted through our website; scheduling and logistical details for meetings, calls, and project sessions; notifications about changes to our services, policies, or terms; and security-related communications, such as alerts about potential vulnerabilities or incidents that may affect you. These administrative communications are essential to our business relationship and are not marketing in nature.
Fourth, we use aggregated and anonymized technical and usage data derived from website visits to analyze trends, monitor the performance and availability of our website, diagnose and resolve technical issues, optimize page load speed and server response times, and make informed decisions about improvements to our website structure, content, and user interface. This analysis is conducted at an aggregate level and does not involve the examination of individual browsing behavior for targeted advertising or profiling purposes.
Fifth, where you have provided consent or where we have a legitimate business interest (and you have not opted out), we may use your business contact information to send you periodic newsletters, service announcements, case studies, white papers, and information about upcoming events, webinars, or new service offerings that we believe may be relevant to your professional interests. Every marketing communication we send will include a clear, one-click unsubscribe mechanism, and you may opt out of receiving such communications at any time without affecting your ability to receive our core services.
Rec Innovations Inc. does not sell, rent, lease, trade, or otherwise disclose your personal information to third parties for their own independent commercial purposes. We treat your personal information as confidential and proprietary, and we limit its disclosure to the specific circumstances and categories of recipients described in this section. In all cases, we require that any third party to whom we disclose personal information provides a level of protection for that information that is at least equivalent to the protections we apply ourselves.
We engage a limited number of trusted third-party service providers to support our business operations. These providers act as data processors on our behalf and are contractually bound to process your personal information only in accordance with our documented instructions and for no other purpose. Categories of service providers with whom we may share limited personal information include: cloud hosting and infrastructure providers that host our website, email systems, and internal productivity platforms; customer relationship management software providers that help us manage client communications and project tracking; accounting, invoicing, and payment processing service providers that facilitate our billing and financial operations; and professional advisors, including external legal counsel, auditors, and tax consultants, who are bound by professional obligations of confidentiality. We conduct due diligence on all service providers before engagement and require them to implement and maintain appropriate technical and organizational security measures.
In the event that Rec Innovations Inc. enters into negotiations or completes a transaction involving a merger, acquisition, consolidation, reorganization, sale of all or substantially all of its assets, or any similar corporate restructuring, your personal information may be among the assets transferred to the successor or acquiring entity. In such circumstances, we will ensure that the recipient entity agrees in writing to be bound by the terms of this Privacy Policy, or by terms that provide a substantially equivalent level of protection for your personal information, and to provide you with notice and an opportunity to exercise your rights before your information is used for any purpose materially different from those described in this Privacy Policy.
We may disclose your personal information to government authorities, law enforcement agencies, courts, or other third parties where we have a good-faith belief that such disclosure is reasonably necessary to: comply with a valid and enforceable legal obligation, including a court order, subpoena, warrant, or regulatory demand; investigate, prevent, or take action regarding suspected or actual illegal activities, fraud, security breaches, or violations of our Terms of Service; protect the rights, property, or personal safety of Rec Innovations Inc., our employees, our clients, or members of the public; or establish, exercise, or defend against legal claims in any jurisdiction. In all such cases, we will disclose only the minimum amount of personal information that is reasonably necessary to achieve the relevant purpose, and we will, where permitted by applicable law, make reasonable efforts to notify you of the disclosure unless prohibited from doing so by court order or applicable law.
Rec Innovations Inc. is headquartered in Canada and our primary data processing activities occur on servers and systems located within Canada. However, in the course of our business operations, your personal information may be transferred to, stored in, or processed in countries other than the country in which you reside, including the United States of America and other jurisdictions where our service providers and cloud infrastructure partners maintain data centers. We want you to understand the circumstances under which such transfers occur and the safeguards we implement to protect your information when it crosses international borders.
When we transfer personal information across international borders, we take appropriate measures to ensure that the information receives an adequate level of protection in the destination country. For transfers of personal information originating from Canada, we rely on contractual clauses, data processing agreements, and vendor assessment procedures to ensure that foreign recipients provide a level of protection comparable to that required under PIPEDA and applicable provincial legislation. For transfers of personal information that is subject to the GDPR or UK GDPR, we rely on the European Commission's Standard Contractual Clauses (SCCs), the UK International Data Transfer Agreement (IDTA), or adequacy decisions issued by the relevant regulatory authorities, as applicable. For transfers to service providers in the United States, we verify that such providers participate in recognized cross-border privacy frameworks, such as the EU-U.S. Data Privacy Framework, where applicable, or that they have implemented supplementary technical and organizational measures sufficient to address any gaps in legal protection.
By providing your personal information to Rec Innovations Inc., you acknowledge and consent to the transfer of your information to countries outside your country of residence in accordance with the safeguards described in this Section 7. If you have questions or concerns about the specific locations in which your personal information is processed or the safeguards we have implemented for a particular international transfer, you may contact us using the contact details provided in Section 15 of this Privacy Policy, and we will provide you with further information to the extent consistent with our confidentiality and security obligations.
Rec Innovations Inc. retains personal information only for as long as is reasonably necessary to fulfill the purposes for which the information was collected, or as required to comply with applicable legal, regulatory, tax, accounting, or reporting obligations. Our retention periods are determined based on a careful assessment of the following factors: the nature and sensitivity of the personal information in question; the potential risk of harm that could result from unauthorized access, use, or disclosure of that information; the purposes for which we collected the information and whether those purposes can be achieved through alternative means that do not require retention of the information; and the requirements of applicable laws and regulations that mandate minimum or maximum retention periods for specific categories of records.
As a general guideline, we apply the following retention periods to the primary categories of personal information we hold: Contact form submissions and inquiry correspondence are retained for a period of twenty-four (24) months from the date of our last substantive communication with you, after which they are securely deleted or anonymized, unless you have entered into a contractual relationship with us, in which case the information is retained as part of your client file. Client project files, including contracts, statements of work, technical specifications, deliverables, and correspondence, are retained for a period of seven (7) years following the completion or termination of the engagement, consistent with Canadian tax and commercial record-keeping requirements. Server logs and technical usage data are retained for a period of twelve (12) months, after which they are automatically purged or aggregated in a manner that removes all personal identifiers. Financial and accounting records, including invoices, receipts, and payment records, are retained for a period of seven (7) years to comply with obligations imposed by the Canada Revenue Agency. Marketing consent records, including records of opt-ins and opt-outs, are retained indefinitely in a suppressed-contact list to ensure that we can honor your communication preferences even after other personal information related to you has been deleted.
When the applicable retention period expires, we securely delete, destroy, or anonymize the personal information using methods appropriate to the sensitivity and format of the information. Paper records are shredded using cross-cut industrial shredders. Electronic records are deleted using secure deletion protocols that overwrite storage media to prevent forensic recovery, and records stored with cloud service providers are deleted in accordance with the provider's documented data deletion procedures, with written confirmation of deletion obtained where available.
Rec Innovations Inc. takes the security of your personal information with the utmost seriousness. We have implemented and maintain a comprehensive information security program comprising administrative, technical, and physical safeguards designed to protect your personal information against accidental loss, unauthorized access, use, alteration, disclosure, or destruction. While no security program can guarantee absolute protection against every conceivable threat, we continuously invest in our security posture and adapt our controls to address evolving risks and emerging threat vectors.
Our technical safeguards include: Transport Layer Security (TLS) encryption for all data transmitted between your browser and our web servers, ensuring that information you submit through our website is protected in transit from interception by unauthorized parties; encryption at rest for all databases and file systems that store personal information, using industry-standard encryption algorithms (AES-256 or equivalent) with securely managed cryptographic keys; network-level security controls, including stateful firewalls, intrusion detection and prevention systems (IDS/IPS), and regular vulnerability scanning of our public-facing infrastructure; multi-factor authentication (MFA) enforced for all administrative access to systems that store or process personal information; role-based access controls (RBAC) that limit employee and contractor access to personal information to the minimum level necessary for each individual to perform their job functions; centralized logging and security information and event management (SIEM) capabilities that enable us to detect, investigate, and respond to anomalous activity in near real-time; and automated patch management processes that ensure all operating systems, application frameworks, libraries, and dependencies are updated with security patches within defined SLAs based on vulnerability severity.
Our administrative safeguards include: mandatory annual privacy and security awareness training for all employees and contractors, covering topics such as phishing recognition, password hygiene, secure data handling procedures, and incident reporting obligations; thorough background checks conducted on all employees and contractors prior to their engagement with Rec Innovations Inc., consistent with applicable employment and privacy laws; confidentiality agreements signed by all employees, contractors, and third-party service providers as a condition of their access to our systems and data; a documented incident response plan that is tested at least annually through tabletop exercises and that prescribes specific procedures for containing security incidents, assessing their impact, notifying affected individuals and regulatory authorities within legally mandated timeframes, and implementing corrective actions to prevent recurrence; and regular internal and external audits of our privacy and security practices, the results of which are reviewed by senior management with remediation actions tracked to completion.
Our physical safeguards include: secure access controls for our head office at 1315 Myron Dr, Mississauga, ON L5E 2N5, including electronic badge access systems, visitor sign-in and escort procedures, and perimeter security monitoring; locked server rooms and equipment cabinets with access limited to authorized IT personnel; environmental controls, including fire suppression systems, climate control, and uninterruptible power supplies, to protect physical infrastructure; and a clean desk policy requiring that documents containing personal information be securely stored when not in active use and shredded when no longer required.
Rec Innovations Inc. recognizes and respects the rights that you hold with respect to your personal information. The specific rights available to you may vary depending on the jurisdiction in which you reside and the privacy legislation applicable to your relationship with us. We are committed to honoring all rights to which you are legally entitled, and we have established procedures to facilitate the prompt and effective exercise of those rights. The comprehensive catalog of rights set forth below is intended to provide you with a clear understanding of the choices available to you, regardless of where you are located.
You have the right to request access to the personal information that Rec Innovations Inc. holds about you. Upon receiving a verifiable access request from you, we will provide you with: a description of the categories of personal information we hold about you; the specific pieces of personal information we have collected, subject to legally permissible redactions and exemptions; the purposes for which your information was collected and is being processed; the categories of sources from which we obtained your information; the categories of third parties, if any, with whom we have shared your information; and the anticipated retention period for each category of information or the criteria used to determine that period. We will respond to access requests within the timeframes prescribed by applicable law, typically thirty (30) calendar days, and we may extend this period by an additional thirty (30) days where the request is complex or numerous requests have been submitted, in which case we will notify you of the extension and the reasons for the delay within the initial thirty-day period.
You have the right to request that we correct, amend, or update any personal information we hold about you that is inaccurate, incomplete, or out of date. Upon receiving a verifiable rectification request, we will promptly correct the relevant information and, where appropriate, notify any third parties to whom we have disclosed the inaccurate information of the correction, unless doing so would require a disproportionate effort. If we are unable to satisfy your rectification request — for example, because we believe on reasonable grounds that the information is accurate — we will provide you with a written explanation of our decision and will annotate our records to indicate that you have disputed the accuracy of the information.
In certain circumstances, you may have the right to request that we delete or erase your personal information from our systems. This right applies where: the personal information is no longer necessary for the purposes for which it was collected or otherwise processed; you withdraw the consent on which the processing is based and there is no other legal ground for the processing; you object to the processing pursuant to your right of objection (as described below) and there are no overriding legitimate grounds for the processing; the personal information has been unlawfully processed; or the personal information must be erased to comply with a legal obligation to which Rec Innovations Inc. is subject. This right is not absolute, and we may retain certain personal information where retention is necessary for compliance with a legal obligation, for the establishment, exercise, or defense of legal claims, or for other grounds recognized under applicable law. If we decline your erasure request, we will inform you of the specific legal basis for our refusal.
You have the right to request that we restrict or suspend the processing of your personal information in certain circumstances, including where: you contest the accuracy of the personal information, for a period enabling us to verify its accuracy; the processing is unlawful and you oppose erasure and request restriction instead; we no longer need the personal information for the purposes of the processing, but you require the information for the establishment, exercise, or defense of legal claims; or you have objected to processing and we are considering whether our legitimate grounds override your objection. Where processing has been restricted at your request, we will continue to store your personal information but will not otherwise process it without your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another person.
Where technically feasible and where the processing is carried out by automated means and is based on consent or contractual necessity, you have the right to receive a copy of the personal information you have provided to us in a structured, commonly used, and machine-readable format, and to transmit that information to another data controller without hindrance from Rec Innovations Inc. We will comply with valid portability requests within the timeframes prescribed by applicable law and will provide the information in a format that is readily usable, such as CSV, JSON, or XML. We may decline a portability request if fulfilling it would adversely affect the rights and freedoms of others or would require us to disclose proprietary or commercially sensitive information.
You have the right to object, on grounds relating to your particular situation, to the processing of your personal information that is based on our legitimate business interests or the performance of a task carried out in the public interest. Upon receiving your objection, we will cease processing your personal information unless we demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or unless the processing is necessary for the establishment, exercise, or defense of legal claims. You have an absolute right to object to the processing of your personal information for direct marketing purposes at any time, and we will honor such objections without exception. You also have the right to object to automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you. Rec Innovations Inc. does not currently engage in any automated decision-making or profiling activities of this nature.
Where the processing of your personal information is based on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing that occurred prior to the withdrawal. You may withdraw your consent by contacting us using the information provided in Section 15 of this Privacy Policy. Please note that withdrawing consent may affect our ability to provide you with certain services that depend on the processing of your personal information. We will inform you of any such consequences at the time you communicate your withdrawal, so that you can make an informed decision about whether to proceed.
To exercise any of the rights described in this Section 10, please submit a verifiable request to us by sending an email to info@recinnovate.lol with the subject line —Privacy Rights Request— or by mailing a written request to our head office at Rec Innovations Inc., Attn: Privacy Officer, 1315 Myron Dr, Mississauga, ON L5E 2N5, Canada. To protect your privacy and security, we will take reasonable steps to verify your identity before processing your request. This verification may include requesting that you confirm specific pieces of information we already hold about you or, in the case of sensitive requests, providing a government-issued identification document. We will respond to your request within the timeframes required by applicable law, typically within thirty (30) calendar days of receipt of a verified request. If we require additional time, we will notify you of the extension period and the reasons for the delay. We do not charge a fee for processing requests to exercise your rights unless the request is manifestly unfounded, excessive, or repetitive, in which case we may charge a reasonable fee to cover our administrative costs or may decline to act on the request.
Our website at www.recinnovate.lol uses cookies and similar tracking technologies to enhance your browsing experience, to analyze website traffic and usage patterns, and to enable certain functional features. A cookie is a small text file that our web server sends to your browser, which stores it on your device's hard drive or in your browser's application data directory. Cookies allow our server to recognize your browser when you return to our website, enabling continuity of your session and the persistence of your preferences across page loads. This section provides a comprehensive explanation of the types of cookies we deploy, the purposes they serve, and the controls available to you for managing cookie settings.
Essential Cookies: These cookies are strictly necessary for the operation of our website. They enable core functionality such as page navigation, secure form submission, and server load balancing. Our website cannot function properly without these cookies, and they cannot be disabled through our cookie preference controls. Essential cookies do not collect personal information for marketing purposes and are typically set only in response to actions you take that constitute a request for services, such as setting your privacy preferences or filling out our contact form. Examples include session cookies that maintain your state as you navigate between pages and security cookies that help us detect and prevent cross-site request forgery (CSRF) attacks.
Performance and Analytics Cookies: These cookies collect aggregated, anonymous information about how visitors use our website — for instance, which pages are visited most frequently, how long visitors spend on each page, whether visitors encounter error messages, and the general geographic regions from which our visitors originate. We use this information to compile statistical reports that help us understand user behavior, identify usability issues, and improve the design, content, and performance of our website. All information collected by performance and analytics cookies is aggregated and anonymized; it cannot be used to identify you individually. We do not use analytics services that build individual user profiles or track your browsing activity across other websites.
Functional Cookies: These cookies enable our website to remember choices you make — such as your preferred language, the region from which you are browsing, or whether you have previously dismissed a notification banner — and to provide enhanced, more personalized features. Functional cookies are not strictly essential, but they significantly improve your browsing experience by eliminating the need for you to re-enter your preferences each time you visit our website. The information collected by functional cookies is stored on your device and is not transmitted to, or processed by, any third-party analytics or advertising networks.
You have full control over the cookies that are placed on your device when you visit www.recinnovate.lol. Most modern web browsers allow you to manage your cookie preferences through the browser's settings or preferences panel. Depending on your browser, you may be able to: view the list of cookies stored on your device and delete individual cookies or all cookies at once; configure your browser to block all cookies by default; configure your browser to block only third-party cookies while allowing first-party cookies; set your browser to prompt you each time a website attempts to set a cookie, allowing you to accept or reject cookies on a case-by-case basis; and configure exceptions for specific websites, allowing cookies from trusted domains while blocking cookies from all other domains. Please be aware that if you choose to disable or block all cookies through your browser settings, certain features and functionality of our website may be degraded or unavailable, including the ability to submit our contact form and to navigate between pages seamlessly. We do not use any cookie-based technologies that would track your browsing activity across third-party websites, nor do we participate in any advertising networks or behavioral advertising programs that would attempt to build a profile of your interests.
Some web browsers offer a —Do Not Track— (DNT) setting that sends a signal to websites indicating the user's preference not to be tracked across different websites over time. At present, there is no universally accepted standard governing how websites should respond to DNT signals, and the World Wide Web Consortium (W3C) has not issued a finalized specification. Our website does not currently respond to DNT signals, as we do not engage in the kind of cross-site tracking that DNT was designed to address. We do not track your browsing activity beyond our own domain, and we do not permit third-party advertising networks or analytics providers to place tracking cookies on our website for the purpose of monitoring your behavior across the web.
Rec Innovations Inc. is a business-to-business professional and technical services firm. Our website, our services, and our marketing and communication activities are not directed toward, intended for, or designed to appeal to individuals under the age of majority in their jurisdiction of residence. We do not knowingly collect, solicit, process, or retain personal information from anyone under the age of eighteen (18). If we become aware that we have inadvertently collected personal information from an individual under the age of eighteen without verifiable parental or guardian consent, we will take immediate steps to delete that information from our systems and discontinue any further collection from that individual. If you are a parent or legal guardian and you believe that your child has provided personal information to Rec Innovations Inc., please contact us immediately using the contact information provided in Section 15 of this Privacy Policy so that we can investigate and, if confirmed, promptly remove the information. We encourage parents and guardians to monitor their children's online activities and to educate them about the importance of protecting their personal information and about the potential risks of sharing personal data with unknown parties over the Internet.
Our website may, from time to time, contain hyperlinks to external websites, platforms, applications, or online resources that are owned, operated, or controlled by third parties unaffiliated with Rec Innovations Inc. These links are provided solely for your convenience and informational purposes. The inclusion of any external link on our website does not constitute or imply our endorsement, approval, sponsorship, or recommendation of the linked website, its operator, or the products, services, or content offered through that website. Rec Innovations Inc. exercises no control over, and assumes no responsibility for, the content, privacy policies, data collection practices, security measures, or terms of service of any third-party website, platform, or online resource that you may access through a link on our website.
We strongly encourage you to exercise caution and to review the privacy policy and terms of service of each website, platform, or application you visit, regardless of whether you arrived there through a link on our website. The fact that a third-party website links to our website, or that we link to a third-party website, does not create any agency, partnership, joint venture, or other legal relationship between Rec Innovations Inc. and the operator of that third-party website. Any interactions, transactions, or data exchanges that occur between you and a third party as a result of following a link from our website are solely between you and that third party. Rec Innovations Inc. shall not be liable for any loss, damage, cost, or expense of any nature whatsoever that you may incur as a result of your use of, reliance upon, or interaction with any third-party website or service, including any loss arising from the collection, use, or disclosure of your personal information by a third party.
Rec Innovations Inc. reserves the right to update, modify, amend, or replace this Privacy Policy at any time and from time to time, at our sole discretion, to reflect changes in our business operations, data processing practices, legal and regulatory obligations, or the evolving technological environment in which we operate. We are committed to providing you with clear and timely notice of any material changes to this Privacy Policy, and we have established the following procedures to ensure that you are informed of such changes.
When we update this Privacy Policy, we will revise the —Last Updated— date displayed at the top of this page. For material changes — that is, changes that significantly affect the nature, scope, or purposes of our data collection, use, or disclosure practices, or that otherwise materially alter your rights or obligations under this Privacy Policy — we will provide a prominent notice on our website's homepage at www.recinnovate.lol for a period of at least thirty (30) calendar days following the effective date of the change. Where we have your email address on file as part of an active client relationship, we may also notify you of material changes via email sent to the address associated with your account or client file. We encourage you to review this Privacy Policy periodically to stay informed of our current privacy practices. The version of this Privacy Policy displayed on our website at any given time is the operative and binding version. Any changes to this Privacy Policy will become effective immediately upon posting to our website, unless a later effective date is specified in the updated policy text.
Your continued use of www.recinnovate.lol, your continued provision of personal information to us, or your continued engagement of our professional and technical services following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the updated terms of this Privacy Policy, you must immediately discontinue your use of our website and refrain from providing us with any further personal information. If you have any questions or concerns about a particular change to this Privacy Policy, you may contact us using the information provided in Section 15, and we will endeavor to address your concerns promptly and transparently.
Rec Innovations Inc. welcomes your questions, comments, concerns, and requests regarding this Privacy Policy and our data protection practices. We have designated a Privacy Officer who is responsible for overseeing our compliance with applicable privacy legislation, for responding to inquiries and requests from individuals regarding their personal information, and for receiving and investigating complaints about our data handling practices. You may contact our Privacy Officer through any of the channels listed below.
Office hours: Monday through Friday, 9:00 AM to 6:00 PM Eastern Time. We endeavor to acknowledge all privacy-related inquiries within two (2) business days and to provide a substantive response within ten (10) business days.
If you believe that Rec Innovations Inc. has violated your privacy rights under applicable law, or that we have failed to comply with the commitments set forth in this Privacy Policy, we encourage you to contact our Privacy Officer using the contact information provided above. We take all privacy complaints seriously and will investigate each complaint thoroughly, objectively, and in accordance with our internal complaint-handling procedures. Our Privacy Officer will acknowledge receipt of your complaint within two (2) business days and will provide you with a written response outlining the results of our investigation and any remedial actions we have taken or plan to take within thirty (30) calendar days of receipt of your complaint. If additional time is required to complete a thorough investigation, we will notify you of the delay and provide an estimated timeline for resolution.
If you are not satisfied with our response to your complaint, you have the right to escalate your concern to the Office of the Privacy Commissioner of Canada (OPC) or to the privacy regulatory authority in your province or territory of residence. The Office of the Privacy Commissioner of Canada can be reached through its website at www.priv.gc.ca or by mail at 30 Victoria Street, Gatineau, Quebec, K1A 1H3, Canada. You may also have the right, in certain jurisdictions, to seek judicial remedy for violations of your privacy rights. Rec Innovations Inc. is committed to cooperating fully with all regulatory investigations and to implementing any corrective measures recommended by regulatory authorities.
This Privacy Policy was last updated on July 31, 2026.
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